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IT Help Desk Services

Enabling uninterrupted support function worldwide

Take Your IT Products to Various Markets Without Worrying About Support Function

Businesses have an imperative to be in constant pace with technology advancement. In the digital era, where consumers, employees & various stakeholders interact with you through digital devices, enterprises have a need to develop custom applications to automate existing processes to run it efficiently.

inforea has over 10-year experience with 400 resources utilized in both front office & back office processes. Our teams cover time zones starting from Australia to Pacific coast, enabling you to provide an uninterrupted service worldwide.

BENEFITS OF OUR APPROACH

First & Second Level Support

Hire skilled resources for IT help desk solutions and troubleshooting across multiple tiers.

Service Request Management

Resolve service requests and let our service desk team easily manage all requirements.

Instant Chat Support

Empower your customers with help desk support like chat and self-service.

Engineering and Quality Assurance Ensured Through Functional Testing

Our QA services are designed to complement your business’s functional software testing capabilities without having to perform time-consuming configuration or setup.

MORE OFFERINGS

Not Only Engineering We Also Assist You With Proper Testing and Trial Before The Products Hits the Market

With Our Experience and Knowledge You Can Be Rest Assured That Product Is Built Well Within the Budget Because We Do Not Engage in Trial & Error